The last day to place an order for guaranteed Christmas delivery is Monday, 8th December. Orders placed after this date may not arrive in time.

Please note that all our products are made to order. Production takes 5–7 working days, plus 1–3 working days for delivery. Orders placed on or before the 8th will be shipped before the 17th, giving plenty of time to arrive before Christmas Day.

We ship via FedEx Priority (1–2 days), but cannot be held responsible for delays caused by customs. We can only guarantee dispatch from our workshop before the 17th.

You’ll receive a tracking email a few days prior to dispatch. All deliveries require a signature, and FedEx will contact you with digital signing options and your delivery date/time.

If you have any questions — we’re always happy to help.

Warm regards, and Merry Christmas! 🎄

Jake @ FocusFive Designs

(Our workshop and office will be closed from 22nd December 2025 to 4th January 2026. Lead times exclude this period, and emails will be answered when we return.)